Report: Paperwork Reduction in the School Nutrition Programs PAPERWORK REDUCTION IN THE SCHOOL NUTRITION PROGRAMS 1996 REPORT TO CONGRESS UNITED STATES DEPARTMENT OF AGRICULTURE Food and Consumer Service INTRODUCTION The Food and Consumer Service (FCS) of the U. S. Department of Agriculture (USDA) administers the National School Lunch Program (NSLP) and the School Breakfast Program (SBP). These programs, authorized by the National School Lunch Act and the Child Nutrition Act of 1966, are designed to ensure that schoolchildren are offered a nutritious and well-balanced breakfast and lunch each school day. State and local administrators of the NSLP and the SBP have expressed concern with the volume of paperwork associated with managing these programs. Accordingly, section 106(c) of Public Law 103-448, the Healthy Meals for Healthy Americans Act of 1994 required the Department to report to Congress on the progress of its paperwork reduction activities. Specifically, the Department must: * Justify the need for production records required under 7 CFR 210.10(b) and; * Describe how it has reduced paperwork relating to the school lunch and school breakfast programs. In response to this mandate, this report is divided into two chapters. Chapter I, Production Records, provides an overview of the production record requirement, including the contribution production records make to an efficient food service operation and its ability to meet the Dietary Guidelines for Americans and other nutrition standards. Chapter II, Paperwork Reduction Activities, describes the Department's recent efforts to reduce the paperwork burden on State and local cooperators, including the paperwork reduction activities resulting from section 108 of Public Law 101-147, the Child Nutrition and WIC Reauthorization Act of 1989. CHAPTER I: PRODUCTION RECORDS The service of good food and the maintenance of cost controls are the foundation of any successful meal service enterprise, be it commercial or nonprofit. To consistently produce meals that are wholesome and nutritious, taste good and that are within cost parameters requires more than a good cook's memory. Successful food service managers maintain careful records of the quantities and types of foods used in each day's meals. These "production records" are fundamental business records which enable a food service operation to forecast future needs and control food costs by taking into consideration the potential number of customers on any given day; customer likes and dislikes as established through historical information on consumption patterns, leftovers and food waste; the amount of food needed; and the cost of that food. School food services have maintained daily "production" records since 1976, following enactment of Public Law 94-105. The law required the Secretary to establish procedures to diminish the waste of foods served in the lunch program without endangering the nutritional integrity of those lunches. There is no required format for production records. They may be very simple or very detailed. However, the information included in a production record is determined, in large part, by the goals of the food service operation. * Contents of School Food Service Production Records * While the goals of a commercial enterprise may focus on an increased customer base and cost control, the goals of school food service are somewhat broader. The NSLP and the SBP are designed to ensure that schoolchildren are offered a nutritious and well- balanced breakfast and lunch each school day. As a result, school food service operations: * Offer meals that meet the minimum nutritional requirements and that are consistent with the Dietary Guidelines, * Offer meals that are appealing to children, * Educate children to make food choices that lead to a nutritious diet and improved health, and * Provide nutritious meals within the available resources. To assist in meeting these goals, school food service production records generally include: the menu item used and its form; the recipe or product; the age/grade group being served; the portion size; the projected servings; the amount of food used; the number of participant, a la carte and adult servings; any leftovers and substitutions; and the person responsible. * Uses of Production Records * The information contained in a school food service production record is essential for planning, particularly in an offer versus serve environment; establishing that meals meet the reimbursable meal requirements and nutritional standards set forth in program regulations; and for financial planning to ensure that ordering and purchasing activities are consistent with consumption patterns. Additionally, State agencies use production records to determine whether meals meet program requirements and to offer suggestions for improvements to the meal service. Planning the Meal Service - Forecasting how much food to prepare when several choices are available, or when the number to be served fluctuates, is a difficult task. Good production records of how many portions of each food item were served in the past provide historical information which enables the food service manager to make an "educated guess". When offer versus serve is employed, students are allowed to turn down an established number of food items in the planned reimbursable meal if they do not intend to eat them. When a student has declined a full portion of an item, schools may offer the student a smaller portion. While offer versus serve can be an effective tool to reducing food waste, it de-stabilizes the menu planning process. Production records enable the planner to evaluate past consumption patterns and make a reasonable estimate of the quantities of foods to prepare. Nutritional Integrity - In order to claim reimbursement, schools must offer meals which meet the requirements specified in program regulations. Production records provide the planner with an opportunity to evaluate each menu and compare the number of food items and quantities planned to ensure that the meal is indeed reimbursable. Analysis of each week's meals using the school's menus and supporting production records also offers the planner the opportunity to ensure that the menus planned meet the established nutrition standards, including the Dietary Guidelines. Financial Management - Production records also assist food service operations with their facility's financial management, by providing specific consumption information that can guide in food ordering and purchasing activities. Complete and accurate records are among the basic requirements for the control of costs. A food service operation, no matter how small or how large, cannot exist without the information that production records provide to guide present operations and as a basis for future financial planning. Program Integrity - The production record is a record of amounts of foods to be prepared, the resulting quantities of cooked foods available to be served, and the actual number of servings obtained from a given amount of food. Together with a list of quantities left over, this record provides specific information on which to base forecasting. The more closely the food service manager can predict the number of each item that will be selected and control the number of portions obtained from given quantities of prepared food, the more likely the food service will be able to provide one reimbursable lunch/breakfast per child per day. Program Evaluation - As a monitoring tool, production records enable State agencies to ensure that meals meet the nutritional requirements established by Congress. Production records also provide the Department and State agencies with an opportunity to make recommendations for improvements to the meal which will make the meal more appealing to students and more cost effective. * Conclusion * Production records are valuable management tools which assist school food service managers in serving high quality foods while controlling costs. Ultimately, production records are the key to providing the Nation's schoolchildren with the nutritious and well- balanced meals intended by Congress. CHAPTER II: PAPERWORK REDUCTION ACTIVITIES * Background * In response to concerns expressed by State and local administrators concerning the volume of paperwork associated with the programs authorized under the National School Lunch Act or the Child Nutrition Act of 1966, Congress mandated paperwork reduction activities. Section 108 of Public Law 101-147, the Child Nutrition and WIC Reauthorization Act of 1989, required the Secretary to reduce the paperwork of State and local educational agencies, schools, and other agencies participating in the programs authorized under these Acts as much as possible. The Department was directed to convene at least one meeting with State and local administrators of programs authorized under the Acts, obtain suggestions from members of the public with respect to reduction of paperwork and report to Congress on the extent to which a reduction has occurred in paperwork. In response to this mandate, on April 9, 1990, a Notice was published in the Federal Register soliciting comments and suggestions from program administrators and the general public with respect to the reduction of paperwork. The comment period, which closed June 8, 1990, resulted in 593 responses from schools, adult and child care providers, school districts, State agencies, and special interest groups. A task force of Child Nutrition Program administrators was convened to discuss possibilities and options to reduce the paperwork burden and to assess the suggestions recommended by the commenters. The task force met July 30 through August 3, 1990 and included representatives of the Legislative Committee of the American School Food Service Association, Program Directors at the regional, State and local levels, and local program administrators from the Child and Adult Care Food Program and the Summer Food Service Program. As a result of the paperwork reduction activities mandated by Public Law 101-147 and the recommendations of the task force, there were a number of paperwork reductions affecting the NSLP and SBP, the most significant included: * Establishing permanent State-local agreements for carrying out the NSLP and the SBP; * Allowing districts to certify a child as eligible for free meals, without further application, by directly communicating with the appropriate State or local agency to obtain documentation that the child is a member of a household currently certified to receive benefits under the Food Stamp Program or the Aid to Families with Dependent Children Program (AFDC); * Implementing pilot projects to test alternative application and meal counting methods; and * Raising the claims disregard threshold. In 1990 the Department submitted a report to Congress regarding the status of its paperwork reduction activities. The report, Paperwork Reduction in the Special Nutrition Programs, outlined the Department's efforts to solicit and implement suggestions from program administrators and the general public with respect to the reduction of paperwork. Since that time, the Department has further reduced the paperwork burden of the NSLP and the SBP. Some of those reductions were required as a result of legislative action, other reductions were Departmental initiatives. The most significant reductions in paperwork affecting the NSLP and SBP include: * Extending the Coordinated Review Effort review cycle from 4 to 5 years; * Allowing districts to establish their own internal control procedures to ensure the accuracy of the meal count system; * Eliminating the requirement to retain distinct records of the nonprofitability of the school food service account; * Allowing income eligible Head Start participants to be considered automatically eligible for the lunch and breakfast program; and * Expanding the alternative certification and meal counting, commonly termed "Provisions 2 and 3". The Department has also undertaken several paperwork reduction activities relating to the provision of commodities in the lunch and breakfast program. These efforts include: * Evaluating the effectiveness of FCS forms in tracking commodities and reporting inventories; * Clarifying and simplifying the procedure for reporting commodity complaints; * Allowing longer contracts between State agencies and warehouses; and * Collecting commodity acceptability reports less frequently. This chapter provides a brief summary of the status of the more significant paperwork reduction activities identified in the 1990 report as well as more recent efforts to reduce paperwork in the NSLP and the SBP. The status of each activity is identified below. * Establishing permanent State-local agreements for the NSLP and the SBP * Prior to Public Law 101-147, school food authorities entered into a written agreement with the State agency each year to administer the School Nutrition Programs in schools under their jurisdiction. Public Law 101- 147 eliminated this requirement and established the agreement as a permanent document. In May, 1992, the Department issued guidance to make the State-local agreements for school nutrition programs permanent. The Department took this opportunity to also make most of the free and reduced price policy statement permanent. The Department expects to reduce its Information Collection Budget by approximately 22,000 hours per year. * Allowing districts to certify a child as eligible for free meals, without further application, by directly communicating with the appropriate State or local agency to obtain documentation that a the child is a member of a household currently certified to receive food stamp/AFDC benefits * Public Law 101-147 allows a school food authority to certify children as eligible for free, without further application, by directly communicating with the appropriate State or local agency to obtain documentation that the children are members of households currently receiving food stamps or are part of assistance units currently receiving AFDC assistance. This provision is commonly termed "direct certification". The Department issued guidance implementing direct certification in April, 1991. Direct certification may be implemented in a variety of ways. Additionally, school officials are not required to verify household's certified through direct certification. The Department is currently conducting a study to determine the number of States in which direct certification is being used and to assess the most efficient and cost effective direct certification procedures for urban schools, rural areas, etc. The Department expects to reduce its Information Collection Budget by over 200,000 hours annually. * Implementing pilot projects to test alternative application and meal counting methods * Public Law 101-147 required the Department to carry out pilot projects to test alternatives to annual application and daily meal counting procedures in the NSLP. FCS chose 12 sites to participate in the pilot project. The pilot sites tested procedures such as: serving universal free lunches in high need areas, collecting applications every 3 years, and developing alternate counting and claiming procedures for reimbursement. The Department has evaluated the effectiveness of these pilot projects and will be issuing a report of its findings in the near future. * Raising the claims disregard threshold * Prior to 1992, State agencies, FCS and the Office of Inspector General (OIG) were permitted to disregard any overpayment which did not exceed $100 or the amount established under State law, regulations or procedures. No claim could be disregarded in a current fiscal year or where there was substantial evidence of violation of criminal law or civil fraud statutes. The paperwork reduction task force recommended raising the claim disregard threshold to $500 and also allowing current fiscal year claims to be disregarded if they are less than $500. In 1991 and 1992, the Department issued two rules (56 FR 32920 and 57 FR 38579) which made adjustments to Section 210.19 which resulted in providing State agencies, FCS, and OIG the authority to disregard any overpayment if the total does not exceed $600 in any fiscal year. * Extending the Coordinated Review Effort review cycle from 4 to 5 years * Prior to June, 1995, §210.18 of the NSLP regulations required State agencies to conduct administrative reviews of all school food authorities participating in the lunch program at least once during each 4-year review cycle. On June 13, 1995 (60 FR 31188), the Department issued a final rule which extended the Coordinated Review Effort review cycle to 5 years. The Department expects that the reduction in the number of annual reviews will not compromise program accountability, but will enable State agencies to increase their commitment to training and technical assistance necessary to the efficient implementation of the School Meals Initiative. This change is expected to result in a 20 percent decrease in State agency administrative burden. As a result, State agencies will have the opportunity to provide additional training and technical assistance activities. * Allowing districts to establish their own internal meal control procedures to ensure the accuracy of the meal count system * Prior to June, 1995, each school food authority was required to perform a specific internal control review on each day's meal counts to ensure that schools were claiming reimbursement for only the number of free, reduced price and paid lunches served on any day of operation to children currently eligible for such lunches. This internal control, termed "edit check", required the school food authority to compare each school's daily counts of free, reduced price and paid lunches against the number of children in that school currently eligible for free, reduced price and paid lunches, adjusted for attendance. In a final rule issued June 13, 1995 (60 FR 31188), the Department eliminated the requirements for a specific daily edit check on meal counts for those school food authorities that have been found through Coordinated Reviews to have accurate meal counts and claims. These school food authorities were provided the option of establishing their own systems of internal controls. The Department expects to reduce its Information Collection Budget by approximately 403,000 hours annually. * Eliminating the requirement to retain distinct records of the nonprofitability of the school food service account * Prior to June, 1995, school food authorities were required to maintain distinct records to document the nonprofit status of the school food service. The Department determined that it was not necessary for the program regulations to mandate this recordkeeping requirement because these records (e.g., receipts, expenditures, etc.) are the accounts which any enterprise needs to maintain in the normal course of conducting business These kinds of records are a necessary part of a school food authority's own accountability system and, in many cases, are required by State laws. In a final rule issued June 13, 1995 (60 FR 31188), the Department removed the Federal requirement that distinct records be maintained to document the nonprofit status of the school food service. The Department expects this regulatory change will reduce the paperwork burden on schools because they will no longer need to maintain records using Federal specifications; records would be maintained in the manner preferred by the school district or required by State laws. Accordingly, the Department expects to reduce its Information Collection Budget for the program by 12,716,291 hours annually. * Allowing income eligible Head Start participants to be considered automatically eligible for the lunch and breakfast program * Public Law 103-448, enacted November 2, 1994, amended section 9(b)(6) of the NSLA to make children who are enrolled in the Head Start Program on the basis of Head Start's low-income criteria automatically eligible for free meal benefits in the NSLP and the SBP without further application or eligibility determination. On April 14, 1995, the Department issued guidance to expedite implementation of this provision which was effective on September 25, 1995. While this provision will provide a significant paperwork reduction burden to affected households and Head Start Centers, the Department does not collect data on the numbers of households involved. As a result, no estimates on burden reduction are available. * Expanding the alternative certification and meal counting provisions * Public Law 103-448 modified the alternative counting and claiming provisions of the NSLP and SBP. One of these modifications extended the current 3-year cycle for "Provision 2" schools to 5 years and allowed subsequent 5 year cycles. Under Provision 2, annual notification and certification of free and reduced price meals is reduced to once every 3 years if all children are served free meals. Traditional meal counts are conducted in the first year and converted to monthly percentages. In the second and third years, these monthly percentages are applied to total meal counts. Another modification resulted in a new certification and meal counting procedure for schools serving meals free to all children for 4 years. Under Provision 3, schools are not required to make annual free and reduced price eligibility determinations or take daily meal counts during the 4-year cycle. Meal reimbursement and commodity assistance are provided at the same level as the school received in the last year free and reduced price applications were taken and daily meal counts by category were made, adjusted for inflation and enrollment. In the Spring of 1995, the Department issued guidance informing the schools of these paperwork reduction provisions. The effect of this provision is not yet known. * Evaluating the effectiveness of FCS forms 155 and 155A in tracking commodities and reporting inventories * As a result of an extensive agency review of these forms, FCS completed a major revision of form FCS-155, a report designed to monitor inventories and the distribution of USDA commodities at the State level. FCS also eliminated form FCS-155A, which was a report of the receipt of commodity shipments, by delivery order. Full implementation of the Processed Commodities Inventory Management System allowed most of the information previously collected in the FCS-155 to be accessed electronically. As a result, an alternate, less time-consuming inventory reporting form was developed, pilot-tested, and subsequently approved. The revised FCS-155--titled the Inventory Management Register--collects information on excess commodity inventories (those exceeding a six-month supply) only, and has reduced substantially the reporting burden for State distributing agencies. While this form continues to be submitted monthly, a rule addressing paperwork reduction initiatives soon to enter formal clearance will propose to reduce the frequency of submission to semiannual. State distributing agencies continue to report receipts for foods delivered to the Kansas City Commodity Office, utilizing form KC-269A, the Distributing Agency Consignee Receipt; the now obsolete FCS-155A was essentially a duplication of this information collection. * Clarifying and simplifying the procedure for reporting commodity complaints, and increasing the effectiveness of the procedure * In response to the paperwork reduction task force recommendation that the Department reduce the amount of information it must have before acting on a commodity complaint, FCS developed, and disseminated, a minimal list of data that must be provided prior to the agency taking any action regarding a commodity complaint. FCS also simplified the process of transmitting the data needed to act on commodity complaints by revising the Special Nutrition Programs Integrated Information System (SNPIIS) to allow FCS Regional Offices to submit complaint data electronically. An informational booklet containing instructions as to how to input complaint data into the system was disseminated to all FCS Regional Offices. In order to streamline the process of reporting commodity complaints, FCS has set up a telephone "hot line", for use on a pilot basis. Under the pilot project, selected States or recipient agencies within those States, and all Indian Tribal Organizations, report commodity complaints to FCS Headquarters directly, via a toll-free 800 number or facsimile machine. If the pilot project, the initial phase of which will conclude on September 30, 1996, indicates that direct reporting of commodity complaints to the national office provides better service to the recipients utilizing USDA commodities, by reducing the amount of time required to resolve complaints, then access to the hot line will be extended to all States. * Allowing longer contracts between State agencies and warehouses * The proposed paperwork reduction rule referenced above will also address the issue of the duration of contracts between State and local agencies and storage facilities. The rule will propose to extend the contract period from one year, with an option for two additional years, to up to five years. States may choose to negotiate contracts for a five-year, or three-year, period, or for one year with additional option years not exceeding four, etc. This flexibility will enable States to enter into contracts of whatever duration, up to a five-year maximum, and will yield the best combination of quality service and cost. Such contracts would also be attractive to commercial warehouses, as they would not have to bid so frequently for a new contract. Furthermore, longer contracts would provide more time to amortize expenses incurred in ensuring a high quality of service. * Collecting commodity acceptability reports less frequently * Subsequent to the 1990 meeting of the paperwork reduction task force, the Food, Agriculture, Conservation, and Trade Act of 1990 (Public Law 101- 624) amended the frequency of submission of commodity acceptability information from semiannual to annual. (While the task force recommended biennial submission, this would necessitate further legislative action.) Form FCS-663, the Commodity Acceptability Report, was also revised last year to substantially decrease the paperwork burden for State and local agencies in reporting commodity acceptability information, while still providing valuable information on the commodity preferences of program recipients. * Conclusion * In recent years, the Department has made a number of significant reductions in the paperwork burden for cooperating State and local agencies participating in the School Nutrition Programs. These efforts reflect the Department's long term commitment to reducing the paperwork requirements of the program without jeopardizing the need for program integrity. 961015.TXT