PRESIDENT'S COUNCIL ON INTEGRITY AND EFFICIENCY REVIEW of APPLICATION SOFTWARE MAINTENANCE in FEDERAL AGENCIES

PRESIDENT'S COUNCIL ON INTEGRITY AND EFFICIENCY REVIEW of APPLICATION SOFTWARE MAINTENANCE in FEDERAL AGENCIES

TABLE OF CONTENTS

• EXECUTIVE SUMMARY
  • INTRODUCTION
  • Background
  • Overview of Governmentwide Requirements
  • Scope
  • Definition of Software Maintenance
  • SOFTWARE MAINTENANCE WEAKNESSES
  • Software Maintenance Costs
  • Recommendations
  • Software Maintenance Contracts And Contractor Oversight
  • Recommendations
  • Change Control Management
  • Recommendation
  • APPENDICES
    • A -
      • Background of the PCIE CSIP Completed Tasks
      • Task 1
      • Task 2A
      • Task 2B
      • Task 3
    • B -
      • Federal Software Maintenance Criteria and Guidance
      • Public Laws
      • Office of Management and Budget
      • Federal Information Processing Standards Publications
      • National Bureau of Standards Special Publications
    • C -
      • Profile of Agency Missions and Applications Reviewed
      • Department of Housing and Urban Development
      • Department of State
      • Environmental Protection Agency
      • National Aeronautics and Space Administration
      • National Science Foundation
      • Railroad Retirement Board
      • Social Security Administration
    • D -
      • Individual Agency Reports Issued for Task 4
    • E -
      • Audit Methodology
      • Policies, Procedures, and Standards
      • Application Software Maintenance Lifecycle Management
      • Contract Management
      • Cost Management
      • IRM Staff Qualifications
      • Internal Control Issues
    • F -
      • Acronym

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Created February 2, 1997

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