Policy
Working with Other Governments Publications Library

A New Stage in Electronic Government for ICA Member Countries (Document Summary)
Doc ID Name Format Size Publish Date
  A New Stage in Electronic Government for ICA Member Countries (Document Summary) This report demonstrates Electronic Government moving forward. HTML 13k 2/13/2003
Back to top Federal State Issue Alerts (Summaries of Emerging IT Issues)
Doc ID Name Format Size Publish Date
  Web Services: Using the Internet as a Shared Service Platform Emerging IT issues for quick reference by busy managers at the Federal, State, and Local levels of government. HTML 29k  
  Cooperative Purchasing Word 32k
  XML in the Government HTML 7k
  Accessibility HTML 6k
  Security Challenges HTML 4k
  Streamlining Grants HTML 5k
  Personal Use HTML 3k
Back to top Government Without Boundaries
Doc ID Name Format Size Publish Date
  Government Without Boundaries A Management Approach to Intergovernmental Programs Word 480k 5/23/2002
  Government Without Boundaries PDF 6639k
Back to top IT Schedule Contracts Boom To State and Local Governments
Doc ID Name Format Size Publish Date
  IT Schedule Contracts Boom To State and Local Governments State and local officials can use the U.S.General Services Administrations (GSAs) information technology (IT) schedule contracts. Word 45k  
Back to top Intergovernmental Teleconferences between Federal Officials and State and Local Associations
Doc ID Name Format Size Publish Date
  September 2004 Minutes Word 41k  
  June 2004 Minutes Word 49k
  May 2004 Minutes Word 38k
  April 2004 Minutes Word 43k
  March 2004 Minutes Word 45k
  February 2004 Minutes Word 35k
  January 2004 Minutes Word 45k
  November 2003 Minutes Word 35k
  October 2003 Minutes Word 37k
  September 2003 Minutes Word 71k
  July 2003 Minutes Word 36k
  June 2003 Minutes Word 49k
  May 2003 Minutes Word 38k
  April 2003 Minutes Word 37k
  March 2003 Minutes Word 34k
  February 2003 Minutes Word 36k
  January 2003 Minutes Word 28k
Back to top Major Multilateral Institutions and International Organizations
Doc ID Name Format Size Publish Date
  Major Multilateral Institutions and International Organizations Major Multilateral Institutions and International Organizations that work across the globe to develop worldwide solutions to common problems. PDF 394k 2/1/2000
Back to top Newsletter, Issue 10: Worldwide Trends in Portals
Doc ID Name Format Size Publish Date
Worldwide Trends Worldwide Trends in Portals Governments worldwide are setting online service delivery targets. HTML 5k  
News from State and Local Governments Finally, government has a first name: Ask George on access.wa.gov News from State and Local Goverments (10 articles) HTML 8k  
  Build to Last: The State of Georgia Enterprise Portal Vision HTML 5k
  Virginia Pilots GSA's Government Without Boundaries Project HTML 6k
  Building a Vision for eGovernment, "Agency Portal Champions Enterprise Model" HTML 8k
  Dallas Initiates E-Government Deep in the Heart of Texas HTML 4k
  Texas Online Barriers to E-government HTML 10k
  Arizona's Approach to Creating a Web Portal HTML 9k
  Creating a "Government Without Walls" in New York State HTML 15k
  North Star's next step is easier government HTML 5k
  Massachusetts Moves to Integrate Online Services HTML 9k
News from Industry Building the Successful Portals News from Industry (3 articles), continuation of Newsletter, Issue 10: Worldwide Trends in Portals. HTML 12k  
  Unlocking eGovernment's Potential - the Power of Partnerships HTML 8k
  Finding Government Services Online Just Got Easier HTML 6k
Issues for Managers Issues for Managers Sustainability should be the goal and a major preoccupation of portal managers. HTML 4k 7/31/2001
International News Canada's Government On-Line International News (3 articles), continuation of Newsletter, Issue 10: Worldwide Trends in Portals. HTML 10k  
  One-stop Public Service Portal for Singapore Citizens HTML 7k
  One Digital Public Counter for the Entire Dutch Government HTML 8k
Federal News FedStats.gov HTML 5k  
  Native eDGE HTML 7k
  Students.gov -- Focusing on Students HTML 5k
  Funding the Cross-Agency Portal HTML 8k
  Afterschool.gov HTML 4k
  Consumer.gov - Your Resource for Consumer Information from the Federal Governmen HTML 4k
  Portals and Public Governance: Transformation through the Internet HTML 4k
  FirstGov: Bringing Order to the Wild Wild Web HTML 17k
Academia News The Gateway to E-Government The Gateway to E-Government from Newsletter, Issue 10, Worldwide Trends in Portals, Academia News section. HTML 9k  
Back to top OIS Newsletter, Issue 11: XML Applications in Government
Doc ID Name Format Size Publish Date
News from State and Local Government Extending New York State's Digital "Government Without Walls" Through XML Word 62k  
  National Institute of Justice's XML Solution for Information Sharing Other 33k
  XML in the Wisconsin Courts HTML 38k
  Wisconsin Justice Goes XML! HTML 10k
  XML in Government "Smart Portals" HTML 18k
News from Industry HumanMarkup Language: As Data, and Within Data HTML 15k  
  Achieving True Information Freedom: Native XML Databases and Pattern Processing HTML 18k
  XML: Fast Tracking Content Solutions HTML 14k
  XML's Role in the Geospatial Information Revolution HTML 13k
  Government's Case for OpenGIS - A U.S. Census GML Example HTML 12k
  What Will Make XML Usable? Word 58k
  Digitizing the U.S. Census Bureau HTML 19k
Issues for Managers Issues for Managers The focus on "Citizen-Centered E-government" requires a high degree of interoperability across agencies and jurisdictions. HTML 19k 2/28/2002
International News Government News Exchange via XML Word 43k  
  XML in Australia HTML 19k
  XML in the UK Government HTML 28k
  The Architecture of Computer Applications With the XML Publishing Tool "Cocoon" HTML 58k
  The Singapore Government-Beyond Traditional Electronic Service Delivery Word 40k
  XML Applications to Deliver Government Information and Services HTML 8k
  The Ministry of Finance of the Czech Republic: Interoperability of IS Word 78k
Federal News XML in a Citizen-Centered e-Government: Having Our Cake and Eating It Too HTML 25k  
  EBS Web Services HTML 24k
  A Brief Histroy of SGML and XML at the Patent and Trademark Office HTML 9k
  Department of the Navy XML Work Group HTML 23k
  Program Executive Office (PEO) Interchange XML Initiative (PIXIT) Other 63k
  The OJP XML Reconciliation Effort, or A Tale of Three Specifications HTML 32k
  Extending Digital Dividends: Public Goods and Services That Work for All HTML 42k
  AEC/XML Data Model for Equipment Manufacturers Word 124k
  Building Peer-to-Peer XML Content Networks of Web Services Word 271k
Back to top OIS Newsletter, Issue 12: Government-to-Government Initiatives
Doc ID Name Format Size Publish Date
News from State and Local Government Serving Georgia's Citizens through Effective G-to-G Collaboration Word 40k  
  Getting Government Online for Everyone in Texas HTML 22k
  Streamlining Grants Management: Why Nonprofits Care HTML 32k
  Justice Served: CriMNet Integrates Minnesota?s HTML 40k
News from Industry Collaboration Government Services Word 72k  
  Wireless Communications - Not Just for Cell Phones HTML 16k
  Content Envy - Do you know where your data is? HTML 19k
Issues for Managers Issues for Managers In transforming governments, the focal point has been on four citizen-centered segments. HTML 13k 8/31/2002
International News YerelNet: Local Access to Government in Turkey HTML 13k  
  Singapore?s LandNet Integrates and Standardizes GIS Data Word 55k
Federal News The National Integrated Land System Word 65k  
  Electronic Grants Serve the Non-Profit Community Word 55k
  FHWA: Sharing Knowledge to Save Lives HTML 12k
  Coast Guard District 13 Uses PIER System Technology HTML 13k
  U.S. Military Health System Benefits from Intergovernmental Collaboration HTML 20k
Academia NASA, National Guard Bring the Science of Space Down to Earth HTML 45k  
Back to top OIS Newsletter, Issue 13: Homeland Security
Doc ID Name Format Size Publish Date
News from State and Local Government Florida's Success at Interagency Information Fusion for Domestic Security HTML 26k  
  Business Continuity Best Practices in North Carolina HTML 20k
  The Pennsylvania Justice Network HTML 17k
  Building an Effective Information Security Risk Management Program HTML 14k
  Stimulating Emergency Response Command Decisions HTML 16k
News from Industry Communications Interoperability: A Critial Link in Emergency Response HTML 23k  
  Oregon Regional Alliance for Infrastructure and Network Security (RAINS) HTML 17k
  State/Local/Private Sector Collaboration HTML 13k
  Secure Information Sharing: Supporting Homeland Security and Coalition Operation HTML 24k
Issues for Managers Issues for Managers The thirteenth edition of the Office of Intergovernmental Solutions Newsletter is focused on Homeland Security. HTML 15k 4/30/2003
International News Canadian Science & Technology: Addressing Public Safety and Anti-Terrorism HTML 84k  
  Homeland security and the public budgets - the Israel experience HTML 20k
  Homeland Security - Coordinating the Elements HTML 20k
  Cyber Identity HTML 15k
  Security Initiatives In the Computerization of the Singapore Government HTML 31k
Federal News National Homeland Security Strategy HTML 24k  
  We're from the Federal Government and We're Here to Learn HTML 34k
  OpenEMed: Serving Public Health Preparedness Today and for the Future HTML 28k
  Network Device and Hardware Security - Do you know who's logged on? Word 274k
Back to top OIS Newsletter, Issue 14: Citizen Relationship Management (CRM)
Doc ID Name Format Size Publish Date
News from State and Local Governments The City of Tucson's Constituent Relationship Management (CRM) Project Word 30k  
  CRM Begins to Pay Off Word 30k
  A Cross-Department Process Improvement Word 43k
  Staff Productivity and Efficiencies/Customer Responsiveness Word 34k
  Knowledge Management & Service Channel Consolidation Initiative Word 37k
News from Industry OIS Newsletter, Issue 14: Citizen Relationship Management Word 33k  
  Giving the People (and Businesses) What They Want Word 42k
  Outsourcing: Keys to Success Word 38k
  Recommendations for a Comprehensive Case Management Solution Word 39k
  Delivering Results: What Generic Market Research Can't Tell You Word 38k
  Citizen Relationship Management (ZRM) - The Challenge and the Promise Word 33k
International News Citizen Relationship Management: An Australian Perspective Word 38k  
  Customer Relationship Management - Singapore's Approach Word 38k
  Relationship Management for Multi-Channel Service Delivery Word 34k
  Vienna, Austria's Use of Citizen Request Management Word 52k
Federal News Using Customer Relationship Management to Serve Citizens Word 27k  
  Making CRM Work in Your Environment Word 29k
  Building a Better Connection Word 33k
  Implementing CRM at NOAA's National Weather Service Word 33k
  Getting Started with Citizen Relationship Management Word 44k
Academia News The CRM Audit Word 52k  
Back to top OIS Newsletter, Issue 15: Innovative Funding
Doc ID Name Format Size Publish Date
Innovative Funding Innovative Funding PDF 1155k 10/13/2004
Back to top OIS Newsletter, Issue 8: Online Access to Government Information
Doc ID Name Format Size Publish Date
Online Access to Government Information Online Access to Government Information While governments are at different points on spectrum of progress, all governments worldwide at all levels are transforming to electronic government. HTML 7k  
News from State and Local Governments Maine Makes Access To Electronic State Services Easier HTML 4k  
  Building a Web-Enabled Government - The Case of the Silicon Dominion HTML 7k
  North Carolina's NCMAIL Project Saving Tax Dollars for Citizens HTML 3k
  E-Government in Texas: A Multifaceted Approach HTML 5k
  Arizona Promotes Electronic Commerce HTML 4k
  Ohio's New On-Line Job Application Benefits Agencies, Job Seekers HTML 4k
News from Industry Information Policies Poised to See Significant Changes HTML 6k  
  Internet Voting HTML 5k
  Electronic Government HTML 6k
Issue for Managers Issue for Managers HTML 3k 7/31/2000
International News E-Government in the Netherlands HTML 7k  
  Driving Towards Electronic Delivery of Services in Northern Ireland HTML 8k
  Public Access to Environmental Information in Australia HTML 5k
  Access to Government Information in the Netherlands HTML 7k
  Research Project RUVII - Government and Administration in the Information Age HTML 4k
  Government Online - Victoria HTML 6k
  Finnish Government Information on the Internet HTML 5k
  The Military and the Web HTML 6k
  Public Access to Government Information on the Internet: The Case of Turkey HTML 7k
Federal News VA-Online BBS HTML 2k  
  Public Access to Information at EPA HTML 5k
  Access to Taxpayer Information by Federal, State, and Local Government Agencies HTML 5k
  Real-Time Government HTML 3k
  Corporate Call Management HTML 3k
  Web.Gov May Be A Solution to Finding Federal Websites HTML 7k
  The Internet as a Tool for Information Access in the Department of the Navy HTML 6k
  Knowledge Management HTML 7k
  FTC Establishes Advisory Committee on Online Access and Security HTML 3k
  Call Center System for Veterans Health Administration HTML 4k
  VBA's Internet Home Loan Appraisal System Available to the Private Sector HTML 2k
  Delivering Digital Wetlands Data Using a Web-Based Browser-Driven Mapper HTML 7k
Back to top OIS Newsletter, Issue 9: Citizen Online Participation In Government
Doc ID Name Format Size Publish Date
Online Civic Engagement in Government Online Civic Engagement in Government OIS newsletters capture lessons being learned across the world and domestically in the U.S. HTML 8k 11/15/2000
  Citizen Online Participation in Government PDF 371k
News from the Private Sector Top Ten E-Democracy "To Do List" for Government in the United States HTML 8k  
  The Impact of the Internet on Representational Democracy HTML 7k
  Campaigns Online HTML 11k
News from State and Local Governments Click Here for Success: Online Support for a Grassroots Petition Effort HTML 12k  
  Arizona's Compact to Improve Our Neighborhoods HTML 2k
  Wired for Participation: State Environmental Agencies on the Web HTML 8k
  Web-based Communication Tools Support a Digital Community in Washington State HTML 3k
  California Smart Initiative HTML 6k
  The Internet, a Train Trestle and Athens, GA HTML 6k
International News Mind Your Own Relationships HTML 11k  
  Internet Voting: First Election Conducted Entirely over the Internet HTML 7k
Federal News National Dialogues for Public Participation HTML 7k  
  E-government Improves Environmental Protection: Access to EPA Information Vital HTML 6k
  Evolving Technology Shifts the Format and Challenges HTML 6k
  The Partnership for Advancing Technology in Housing (PATH) Using Technology HTML 7k
  Connecting Children, Youth and Families At-risk with Resources HTML 3k
Back to top Progress Toward E-Government in 26 Developed Countries, 2002
Doc ID Name Format Size Publish Date
  Progress Toward E-Government in 26 Developed Countries, 2002 This document demonstrates important E-gov progress in developed countries. Word 75k 2/6/2003
Back to top Savings and Benefits from Use of Purchase Cards: Federal Government Experience
Doc ID Name Format Size Publish Date
  Savings and Benefits from Use of Purchase Cards: Federal Government Experience This report covers in detail the use of the purchase card in the U.S. Government. Word 23k 7/1/1999
  Appendix 2 - Federal Acquisition Regulation (FAR) Purchase Card Rules HTML 4k
  Appendix 1 - Glossary of Terms HTML 24k
  Conclusion HTML 4k
  What other electronic commerce (EC) vehicles may help streamline paperwork HTML 2k
  What is in store for the future? HTML 10k
  Who are the points of contact? HTML 0k
  The Treasury Department Story HTML 14k
  How can I set up a purchase card process in my organization? HTML 0k
  Case Studies - U.S. Government Agencies HTML 12k
  Where is the Purchase Card being used effectively? Word 23k
  How can a merchant benefit from participating in the program? HTML 2k
  What benefits and savings can an organizations realize from this program? Word 40k
  How is the contract set up for Purchase Cards? HTML 2k
  What mechanisms are in place to control purchase card use? HTML 10k
  How has the program grown over the years? Word 76k
  Are regulatory changes needed to increase card use? HTML 7k
  What kinds of purchases can be made with the card? HTML 0k
  How did it all get started? Word 50k
  What is the Purchase Card? HTML 2k
  Executive Summary HTML 2k
Back to top The Challenging Road - Intergovernmental Management Issues and Directions
Doc ID Name Format Size Publish Date
Group II Issues Identified While Competing In A Global Economy HTML 4k 6/1/1998
  Keeping the focus on integrated government functions HTML 0k
  Identifying and minimizing constraints to data sharing HTML 0k
  Establishing a systematic funding method with incentives HTML 1k
  Challenges and Barriers HTML 8k
  Balancing politics and management HTML 1k
  Obtaining funding HTML 0k
  Working for the benefit of the larger community rather than the parent agency HTML 0k
  Creating a method to keep a team together until the concept is proven HTML 0k
  Establishing nontraditional management approaches to problem solving HTML 0k
  Developing a decisionmaking process when power and authority are fragmented HTML 1k
  Doing business differently HTML 0k
  Getting commitment at the appropriate level HTML 0k
  Determining program responsibility and accountability HTML 0k
  Implementing programs when government policies are not aligned HTML 0k
  The IEP Identifies Barriers to Intergovernmental Cooperation HTML 2k
  Endnotes HTML 3k
  Interview Format HTML 5k
Group I Introduction The Challenging Road to the Government of the Future: HTML 1k 6/1/1998
  Acknowledgements HTML 1k
  Purpose HTML 1k
  Intergovernmental Management Awareness HTML 6k
  Executive Summary HTML 7k
  Methodology HTML 1k
  Reflections HTML 4k
  Case Studies HTML 1k
  "ALERT" Brings Law Enforcement, Other Public Safety Officials Into 21st Century HTML 14k
  Designing an integrated, mobile command and control system HTML 3k
  Recognizing one level of government steps out as the leader HTML 6k
  Taking new approaches to technology HTML 0k
  Creating a safer environment for all citizens HTML 1k
  Learning from the ALERT Case Study HTML 0k
  F/S Governments Collaborate To Implement Nationwide Electronic Benefits Transfer HTML 16k
  Establishing a card-based delivery system for government benefits HTML 5k
  Maximizing cost efficiencies using the national infrastructure HTML 3k
  Using integrated services to support enhanced security and privacy HTML 3k
  Showing how EBT benefits the beneficiary, government agency, and retailer HTML 1k
  Learning from the EBT Case Study HTML 2k
Back to top The Perfect Storm is Accelerating EG
Doc ID Name Format Size Publish Date
  The Perfect Storm is Accelerating Electronic Government Here in the fall season of 2002, "Perfect Storm" conditions are converging. Word 27k 9/6/2002
Back to top Who's Who in Grants Management in State Governments
Doc ID Name Format Size Publish Date
South Dakota-North Mariana Island South Dakota South Dakota-North Mariana Island. Part of Who's Who in Grants Management in State Governments. HTML 0k 12/6/2000
  Tennessee HTML 1k
  Texas HTML 3k
  Utah HTML 0k
  Vermont HTML 0k
  Virginia HTML 0k
  Washington HTML 1k
  West Virginia HTML 1k
  Wisconsin HTML 1k
  Wyoming HTML 4k
  North Mariana Island HTML 0k
Maryland-South Carolina Maryland Maryland-South Carolina. Part of Who's Who in Grants Management in State Governments. HTML 1k  
  Massachusetts HTML 0k
  Michigan HTML 1k
  Minnesota HTML 1k
  Mississippi HTML 0k
  Missouri HTML 0k
  Montana HTML 1k
  Nebraska HTML 0k
  Nevada HTML 0k
  New Hampshire HTML 0k
  New Jersey HTML 1k
  New Mexico HTML 0k
  New York HTML 0k
  North Carolina HTML 1k
  North Dakota HTML 1k
  Ohio HTML 0k
  Oklahoma HTML 0k
  Oregon HTML 0k
  Pennsylvania HTML 1k
  Rhode Island HTML 0k
  South Carolina HTML 0k
Alabama-Maine Alabama A Guide to Assist State and Local Governments in the Application for and Management of Federal Grants. HTML 1k 12/6/2000
  Alaska HTML 1k
  Arizona HTML 0k
  Arkansas HTML 0k
  California HTML 0k
  Colorado HTML 6k
  Connecticut HTML 1k
  Delaware HTML 0k
  District of Columbia HTML 1k
  Florida HTML 0k
  Georgia HTML 0k
  Hawaii HTML 0k
  Idaho HTML 0k
  Illinois HTML 0k
  Indiana HTML 0k
  Iowa HTML 0k
  Kansas HTML 1k
  Kentucky HTML 0k
  Louisiana HTML 0k
  Maine HTML 0k
Back to top
ADD To MyGSA PRINTER FRIENDLY
Last Modified 10/15/2004