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Our Services
For more than two decades, the Administrative Resource Center (ARC) – a federal shared services provider in the U.S. Department of Treasury's Bureau of the Fiscal Service – has been providing a full range of administrative services for federal agencies of various sizes and missions.
How can we help your agency better meet its mission?
Get help navigating today's complex federal financial management standards from a shared service provider with a rare distinction of 'Center of Excellence' for federal financial management. Our business model, performance record, and technological accomplishments continue to lead the government in shared services and financial management operations. ARC's full suite of cloud-hosted financial management and accounting services, running Oracle Federal Financials, includes:
- Processing accounting transactions for different fund types
- Preparing statements and other financial reports
- Providing financial audit support
- Providing budget services, including payroll projections.
More about ARC Financial Management Services
Did you know ARC is a provider in the FM QSMO Marketplace Catalog?
ARC is committed to advancing the initiatives of Treasury's 10-year Vision for the Future of Federal Financial Management. To find out more, visit: https://www.fiscal.treasury.gov/fmqsmo/
Our dedicated travel representatives can plan, budget, and execute even the most complex travel, whether you need help with temporary work travel or employee relocation/permanent change of station. You get travel services that adhere to all federal travel policies. ARC Travel services offer a wide range of modern, responsive travel support including:
- Coordination with ConcurGov,
- Automated document routing and review,
- A 24-hour Travel Management Center,
- Charge card program,
- Audits and reporting, and
- Employee relocation services.
Our customer service representatives are totally focused on your travel needs, just like a regular travel agent.
You get procurement services tailored to your agency and situation, whether for micro-purchases, simplified acquisitions, or complex contract acquisitions requiring full-service contract administration.
We put the cost-efficiencies of a shared services platform, with extensive buying power and qualified administration, at your fingertips. ARC complies with:
- the Federal Acquisition Regulation (FAR),
- Department of the Treasury Acquisition Regulation (DTAR), and
- Department of the Treasury Acquisition Procedures (DTAP).
Our procurement services allow you to:
- Process purchase requests quickly and easily through our web-based procurement system, PRISM
- Save time and enhance accuracy and productivity
- Track and report in detail.
We know that HR is the backbone of any agency, so we build close relationships that result in better productivity for you. In partnership with Treasury's HR Connect Program Office, ARC HR services earned the designation as Human Resource Line of Business Shared Service Center. The tasks we can take on for you include:
- Completing personnel action processing and recordkeeping
- Managing employee benefit programs
- Hiring
- Administering pay and leave programs
- Overseeing workers' compensation programs
Benefits of Our Shared Services Approach
Reduced Costs
You're not responsible for installing and maintaining your own systems. We are. This means you pay less, as we share any overhead across all our customers.
Increased Efficiency
Customers benefit from our innovative approaches and ability to use strong vendor relationships. From shortening the time it takes to obtain critical goods and services or decreasing the time you spend on routine tasks, we reduce your administrative burden.
Top-Tier Performance
You can count on us. We consistently meet or exceed the 99% performance standard we've set for availability, posting and payment timeframes, Help Desk response times, and other critical deadlines.
Customer-focused Service
We only succeed if our customers get what they need. Our desire to provide the right experience for our customers drives everything we do.
Resources You Need
Get a summary of the services we provide to federal agency customers.
Use this interactive tool for detailed service descriptions, performance targets, unit pricing and much more.
Learn how we use best practices, processes, methods, and procedures to implement our shared services approach for agency customers.
Our Customers
"In 28 years with the federal government, (ARC) is the most effective administrative group I have seen."
More Information
For Vendors and Contractors
Teaming up with outside vendors and contractors help us deliver quality services to our customer agencies.
Partnering with ARCCareers at ARC
We're always adding driven, customer-focused experts to our team. This includes full-time and part-time positions in accounting, travel, procurement, HR, and internships.
Careers at ARCFor Current IT Customers
We're glad that you have partnered with ARC for your IT hosting and security services.
Learn MoreHuman Resources
Our highly skilled HR professionals provide integrated HR services to more than 26 federal agencies.
Human Resources